What I expect for Documentum from ECD/OpenText

What I think OpenText should keep:

  • Support Community
  • ContentHub
  • EMC Support (at least the search engine with the knowledge base)
  • Download Center (After so many changes, I really don’t want to change again :P)
  • EMC GitHub
  • Webtop (It’s the only client that works OOTB)

What I think OpenText should change:

  • Sales policy (Stop pushing products that customers don’t need, and yes, that means D2 and xCP for customers that simply want a “library”)
  • Sort libraries/dependencies in the Documentum stack (if 7.x is released, make it that every product has the same version of every library). Rebrand products accordingly (yeah, Webtop 7.x if it is using DFC 7.x)
  • Detailed changelog of the products (don’t force us to go through every single customization to check if some component we’re extending has changed and broke the customizations)
  • Kill lockbox with fire (or at least, make it optional for both CS and D2). Nobody understands it, nobody knows how to set it up, so it is more a pain in the ass than a security feature
  • Oh, and remove D2 dependency on JMS

I’ve lost any hope to see dmbasic gone for good, or JBOSS replaced with something “lighter”, that’s why those didn’t make it into the list (as probably many others, that I don’t remember now)

(And yes, I’m not a huge fan of D2 :P)

One thought on “What I expect for Documentum from ECD/OpenText

  1. > Nobody understands it, nobody knows how to set it up, so it is more a pain in the ass than a security feature

    I do. :DEVIL

    As regards to your “expectations” …

    * Support Community is a mob of imbeciles, OpenText must kill it ASAP
    * EMC Support – there are nothing useful, I don’t use it, what is the reason to keep it? Why do not improve documentation?
    * Download Center – try to find “Content Server Linux” – it will return 6.x results only, because 7.x is marked as Linux64 – completely useless

    Like

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